Project Tracker, Somerfield Case Study

CASE STUDIES: PROJECT TRACKER



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Focus Wickes Group

Project:


	Development of online Resource Tracking System
	User tracking and feedback service

Prior to using the ICON Project Tracker, Focus Wickes held their project 'roll-out' information in an Excel spreadsheet. The spreadsheet listed new stores being built and stores being refurbished. It also contained a whole host of relevant information relating to the construction projects such as appointed consultants, managers and key dates. All this information was collated by a secretary at Focus Wickes head office. It was then emailed out to a large distribution list of interested parties.

The system had a number of drawbacks:


	Those responsible for the data were not able to update it directly
	Those who wanted to view the latest data had to wait until an updated spreadsheet was emailed to them
	The number of versions of the spreadsheet in circulation made it all too easy to be using out-of-date data
	Having the data in Excel made it difficult to view or analyse in alternative ways
	There was no security on the spreadsheet so whoever received it could see everything it contained

To start the project off, ICON exported the information from the spreadsheet, reformatted it, re-structured it and then imported it into Project Tracker. Next, the Project Tracker user database was populated using information from the previous email distribution list. Also at this stage, user permissions were setup. On launch a system administrator was able to manage users via the online interface and also track who accessed what and when.

Project Tracker provides Focus Wickes with a number of benefits such as:

Information exists only in one place. It is viewable only if you have been given access to it

The administration and input of data is managed directly by those responsible for it

Data can be viewed, compared, reported and emailed in a number of different ways

The 'My Projects' facility allows users to track and receive notification about projects they are working on

By utilising the Key Dates facility, managers can easily track deadlines, requirements and outstanding work

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