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Content Management Service

Once all legacy data is in a new system, ICON offers the option of looking after a client’s data on its behalf. This is a unique service element which supports organisations in the use of the system, assisting them in maintaining the quality and integrity of data so it does not become unreliable over time due to neglect.

ICON’s support team is passionate and knowledgeable about maintaining accurate design standards. It can provide an invaluable resource to Design Standards Managers who are often deluged by the rate of changing specification and standards. The ICON team can provide a whole range of additional support services such as CAD drafting, presentation work and background research.

User Management

ICON manages all aspects of user access which includes:

  • setting up new users

  • assistance with logging on

  • changing permissions / granting access

  • retiring unused accounts

  • monitoring user trends

 

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