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ASDA case study The ICON system has been implemented for ASDA to provide specification data for all equipment and fixture items ordered for an ASDA store. This web-based system provides cost information for all equipment items and model cost plans for different sizes of ASDA stores, as well as brand variations such as George and ASDA Living. The system has intelligent store planning CAD blocks for equipment items, which in turn facilitates automatic shelving profiling and costing of plans. Users can log in to see the information they need, including shelving profiles and best practice documents. In addition, users can view a store rollout programme and track progress and can also generate a suite of reports, to a chosen specification. Specific user access permissions are set by job function, giving users a relevant view of the data. The system runs on a standard Web browser with no requirement for browser plug-ins. It is hosted at a data centre connected to the internet directly on diversely routed fibre connections with bandwidth up to 4.5GB/s supported by UPS and generator back up power and multiple redundant air conditioning systems. Why a web-based system was chosen ASDA chose to implement the ICON web-based system, as it allows them to have single location where all the specification and cost data is stored. One advantage that the web-based system offers is that both internal colleagues and external suppliers can access this information from anywhere. It also means that as all the information is stored in one place, there is only one version of the truth, i.e. everyone has access to the same, correct information, meaning less confusion which could potentially lead to mistakes. The ICON system also allows emails to be generated automatically, whenever a change within the system has taken place. This informs all specified users, allowing a consistent level of communication. User permissions can also be set within the system, allowing individuals to only access the information that is relevant to them. As well as an easy navigation system, there are also simple search functions, which allow users to locate information quickly and efficiently. Changes to information within the system can be implemented speedily, as they can be approved electronically by key stakeholders. This means that the model cost plans are always accurate and up-to-date, as is the specification information. Changes are notified to all users and can also be tracked, allowing users to monitor the modifications. The system retains specification historical data on obsolete equipment items, so that should it be needed, it can be accessed quickly and efficiently. Due to the system allowing different users to access information within their permission levels, suppliers are able to log in and view their own equipment information, making the system useful at all levels of the supply chain. Stakeholders are able to create scheme specific cost plans online, which can then be downloaded or uploaded as appropriate, rather than being sent by email. The system is on a flexible platform, making it easy to increase the functionality of the ICON system. The benefits achieved by all parties using the solution The ICON system provides a number of benefits to the users at ASDA, primarily offering a platform for consistent information, which can be instantly accessed and used by all internal and external colleagues to cost and implement store development schemes. The costs are always up-to-date to the latest change and the system allows a running total of all fixture costs so managers can see ongoing cost savings, week on week. This allows a much improved accuracy of scheme costs and model costs, making it easier for ASDA to calculate annual savings. This saves them both time and money in costing a scheme. It also means that there is a reduction in wastage and also more confidence in ordering the correct items for a particular store development. The final benefit that the system offers is the central support by ICON. The information input saves a lot of time and staffing for ASDA and the ongoing support means that any queries, changes, or problems can be assessed and solved quickly, again allowing ASDA to make more efficient use of their time. Evidence on the success of the solution The ICON system has been used in ASDA since June 2004 and is now used by 638 internal and external colleagues. Additional functionality has been added each year, as different areas of the business have seen the benefits the system can bring. The costing functionality is used on around 70 schemes per year and there are 1300 intelligent blocks and 2500 profiles. The specification and costs from the system are also used to populate the store ordering catalogue. |
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